> For the complete documentation index, see [llms.txt](https://docs.gopag.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gopag.com.br/maquininhas/smart/6_estorno_venda.md).

# Estornando uma Venda

\
![](https://4186638839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmqOi6OMTKfGfNqRKFDy3%2Fuploads%2Fgit-blob-f7dc9b4ab202dbd4b0c324a6044d50185fd25e0f%2Fmaquininha_smart_estornar_venda_1.png?alt=media)

**Passo 1 -** Clique na tela em **1.Menu de opções**, e digite a senha de administrador.

\
![](https://4186638839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmqOi6OMTKfGfNqRKFDy3%2Fuploads%2Fgit-blob-d447c146e0debcc40887baf359d496af4f2ea850%2Fmaquininha_smart_estornar_venda_2.png?alt=media)

**Passo 2 -** Selecione a segunda opção **"**<mark style="color:orange;">**2. Estornar venda**</mark>**"**

\
![](https://4186638839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmqOi6OMTKfGfNqRKFDy3%2Fuploads%2Fgit-blob-54d366383c048968a1c13538603de872c1c2e3c5%2Fmaquininha_smart_estornar_venda_3.png?alt=media)

**Passo 3 -** Clique sobre a venda que deseja fazer o estorno/cancelamento.

\
![](https://4186638839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmqOi6OMTKfGfNqRKFDy3%2Fuploads%2Fgit-blob-f6c47acf874f0eb588f7a7633f5d1bea0cee49ae%2Fmaquininha_smart_estornar_venda_4.png?alt=media)

**Passo 4 -** Aproxime ou insira o cartão que deseja estornar a venda.

\
![](https://4186638839-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmqOi6OMTKfGfNqRKFDy3%2Fuploads%2Fgit-blob-116099eb8ed6a2b75d7b9c06d527d4761348eed1%2Fmaquininha_smart_estornar_venda_5.png?alt=media)

**Passo 5 -** Pronto, estorno realizado, o valor será devolvido ao cliente.
